Face Dr | Frequently asked questions

We help people across the United States with their skincare and prescriptive topical needs.

We offer Online Skincare Consultations to absolutely anyone who wishes to have one, across the US.

For more information, email us at hello@myfacedr.com.

Our skincare consultations are free of charge. Our advice to you, and guidance on your skin, is all free of charge and we will guide you through your skincare journey every step of the way. There is absolutely no obligation to buy your skincare products from us if you decide our advice isn’t right for you.

If you are brand new to Face Dr, simply click here, choose Free Video Skincare Consultation and enter a few of your details. It should take you no longer than a few minutes to book your consultation.

Your Skin Expert will ask you a number of questions about your concerns, medical history and current skincare routine - so if you need to prepare anything for us, do this in advance. We will then advise you of the best skincare regime for your skin, within your budget.

Your Skin Expert will take note of your previous medical concerns and any notes you leave for them, but there are a few things you can do to get the most out of your Video Skincare Consultation.

1. Make a list of any questions/problems or concerns you wish to discuss beforehand - this will prepare you with what you would like your therapist to focus on.

2. Grab a pen & paper - you may want to note down any important points, hints or tips on skincare.

3. Check you have a good quality internet connection, your sound and mic are turned on and that there is good lighting in the room.

4. Ideally, remove any make-up you are wearing and cleanse your skin before your video consultation appointment - this will assist your therapist in being able to analyze your skin more accurately.

5. Try keeping a skin diary - it will help you to identify your most pressing skin concerns, so we can keep the consultation focussed on helping you the best we can!

The easiest way to get in touch with us is by emailing hello@myfacedr.com - we can answer any questions you may have or direct your question to a Skin Expert.

Our US HQ is based at 8 The Green Suite R, Resident Agent Inc, Dover Delaware 19901, United States.